If your shipping address is located in Hong Kong, Macau, or mainland China, you don't need to worry about customs clearance and logistics. We have warehouses in these areas, and you will receive your order within 1-3 days after placing it!
All hardware wallets come with a 12 month warranty, and you can get a free replacement for quality issues within the warranty period! Additionally, when you purchase hardware from us, you can receive usage guidance. You can contact our Telegram customer service (@BIPKEY) on business days. At any time, never disclose your 12/24-word mnemonic phrase to anyone. It is a scam if anyone asks for your mnemonic phrase!